TERMS AND CONDITIONS
Effective Date: June 10, 2026
These Terms and Conditions govern your use of SarahSchnee.com and your purchase or use of services, programs, appointments, digital materials, and other offerings provided by Timeout Entertainment LLC, operating as Sarah Schnee and SarahSchnee.com (“Company,” “we,” “us,” or “our”).
By using this website, submitting an application, scheduling an appointment, making a purchase, or participating in a service, you agree to these Terms and Conditions.
SERVICES
The Company provides dance-industry education, consulting, strategy calls, dancer feedback, mentorship, workshops, digital resources, and related professional services.
Specific deliverables, timelines, prices, and access periods are described on the applicable sales, product, booking, or enrollment page. We reserve the right to update, modify, discontinue, or decline any service at our discretion.
ELIGIBILITY AND MINORS
Purchases and bookings must be completed by an individual who is at least 18 years old.
If a service involves a dancer under 18, the purchase, application, submission, and participation must be authorized by the dancer’s parent or legal guardian. The parent or guardian is responsible for reviewing these Terms and supervising the minor’s participation.
For children under 13, a parent or legal guardian must submit all forms, materials, and communications on the child’s behalf.
By submitting a minor’s name, image, video, résumé, social-media profile, or other information, the purchaser confirms that they are authorized to provide those materials for the requested service.
EDUCATIONAL PURPOSE
All services and materials are provided for educational and informational purposes.
The Company does not act as a talent agent, attorney, medical provider, therapist, academic adviser, or employment representative. Feedback and recommendations reflect Sarah’s professional opinion and experience but are not guarantees of admission, employment, casting, scholarships, team placement, representation, competition results, or career outcomes.
Clients remain responsible for their own decisions and actions.
PURCHASES AND PAYMENTS
Prices are displayed before purchase and are charged in United States dollars unless otherwise stated.
Payment may be processed through Squarespace, Acuity Scheduling, Stripe, PayPal, or another third-party processor. By purchasing, you authorize the applicable processor to charge the payment method provided.
You are responsible for providing accurate billing, contact, scheduling, and submission information.
PAYMENT PLANS
When a payment plan is offered, the purchaser agrees to complete all scheduled payments according to the terms displayed at checkout or in the enrollment agreement.
By selecting a payment plan, you authorize recurring charges to the payment method provided. Failure to complete a scheduled payment may result in paused access, cancelled appointments, withheld deliverables, or termination of services.
Once a mentorship or program has begun, the purchaser remains responsible for the agreed payment schedule unless otherwise required by law or approved by the Company in writing.
REFUND POLICY
Unless otherwise stated in writing, all purchases are final and nonrefundable, except where required by applicable law.
This policy applies to appointments, packages, dancer feedback, mentorship, digital products, workshops, and other services because time, availability, preparation, and capacity are reserved when a purchase is made.
If the Company cancels a service and cannot provide a reasonable replacement date or comparable service, the purchaser may receive a refund for the affected unused service.
STRATEGY CALLS
A Strategy Call provides focused, personalized guidance during the scheduled appointment. The purchase does not include unlimited follow-up communication, written plans, ongoing document review, or additional calls unless expressly included.
Clients must submit requested intake information accurately and sufficiently before the appointment.
Results depend on the client’s circumstances, preparation, participation, and implementation. No particular result is promised.
MULTI-CALL PACKAGES
A multi-call package may only be used for the number and type of appointments identified at purchase.
Packages are intended for use by the original purchaser and are nontransferable unless the Company approves otherwise in writing. They have no cash value and may not be exchanged for another service.
Any completion period or expiration displayed at purchase applies to the fullest extent permitted by law. Scheduling remains subject to Sarah’s availability. Purchasing a package does not guarantee access to a particular date or time.
A multi-call package does not include mentorship-level access, between-call coaching, unlimited messaging, or additional deliverables unless expressly stated.
SCHEDULING, RESCHEDULING, AND CANCELLATIONS
Appointments may be rescheduled or cancelled through the scheduling system up to 24 hours before the scheduled start time, unless a different policy is displayed at booking.
Appointments cancelled or rescheduled with less than 24 hours’ notice may be forfeited and may require a new purchase. Missed appointments and no-shows are not refundable.
Emergency exceptions may be considered at the Company’s discretion but are not guaranteed.
If Sarah must reschedule, the client will be offered a replacement appointment. If no reasonable replacement can be provided, the Company may refund the affected appointment.
Clients are responsible for confirming their time zone, internet connection, technology, and appointment information.
DANCER FEEDBACK SERVICES
Dancer Feedback services may include a verbal critique delivered by private voice note, written feedback, or both, depending on the product purchased.
The stated delivery timeline begins only after payment has been completed and all required materials are received and accessible.
Clients are responsible for ensuring that submitted links work and that sharing permissions allow access. Inaccessible, incomplete, or missing materials may delay delivery.
Dancer Feedback does not include a live call, ongoing coaching, revisions, or continued correspondence unless expressly stated.
Feedback represents Sarah’s professional opinion based on the materials supplied. The service cannot evaluate factors or performances that were not submitted.
MENTORSHIP
Enrollment in The Manager’s Mentorship is by application or private invitation and is not guaranteed.
The mentorship includes only the calls, check-ins, materials, and support specifically described at enrollment. It does not provide unlimited or immediate access to Sarah.
Clients are expected to attend scheduled sessions, complete agreed action steps, communicate respectfully, and submit requested materials on time.
Client delays, missed calls, or failure to participate do not automatically extend the mentorship period. Unused services may expire at the conclusion of the agreed program term, subject to applicable law and any written exception approved by the Company.
The Company may terminate participation for nonpayment, inappropriate conduct, repeated missed appointments, misuse of access, or material violation of these Terms.
DIGITAL PRODUCTS AND MATERIALS
Digital products, templates, playbooks, recordings, and downloadable resources are licensed to the purchaser for personal, noncommercial use only.
Digital purchases are final once access or delivery has been provided, except where otherwise required by law.
Purchasers may not copy, reproduce, sell, distribute, upload, share, teach from, sublicense, or create competing products from Company materials without prior written permission.
CLIENT MATERIALS
You retain ownership of the original materials you submit.
You grant the Company a limited license to access, review, store, and use those materials solely as reasonably necessary to provide the purchased service and maintain business records.
You confirm that you have permission to submit all videos, photographs, music, documents, social-media profiles, and other materials supplied.
The Company will not publicly use a client’s name, image, story, feedback, or materials for marketing without separate permission.
CONFIDENTIALITY AND PRIVACY
The Company will use reasonable care when handling personal and client materials. However, no internet transmission, email system, video platform, cloud-storage service, or scheduling platform can be guaranteed to be completely secure.
Services may use third-party systems including Squarespace, Acuity Scheduling, Zoom, Google Drive, email providers, and payment processors. Use of those systems may also be governed by their respective terms and privacy policies.
Additional information about data handling may be provided in the Company’s Privacy Policy.
INTELLECTUAL PROPERTY
All website content, service frameworks, worksheets, written feedback formats, recordings, graphics, branding, educational materials, methods, and original resources are owned by or licensed to the Company and are protected by applicable intellectual-property laws.
Purchasing a service does not transfer ownership of Company intellectual property.
Calls, voice notes, and mentorship sessions may not be recorded, published, distributed, transcribed for commercial use, or shared publicly without prior written permission.
TESTIMONIALS
Testimonials represent the individual experiences of the people providing them. Individual results vary, and testimonials do not guarantee that another client will achieve the same outcome.
The Company will obtain permission before using identifiable client testimonials, photographs, videos, or stories in public marketing.
HEALTH AND SAFETY
Dance involves physical activity and carries a risk of injury.
The Company does not provide medical diagnosis, treatment, rehabilitation, or physical-therapy services. Clients should consult an appropriate licensed professional before making decisions involving injury, pain, physical limitations, nutrition, or health.
Clients and their parents or guardians are responsible for determining whether participation in any recommended activity is appropriate and safe.
CLIENT CONDUCT
Clients agree not to misuse the website, harass Company personnel, share private access links, infringe intellectual property, submit unlawful material, impersonate another person, or interfere with services.
The Company may refuse or terminate service when conduct is abusive, unsafe, fraudulent, unlawful, or inconsistent with the professional nature of the service.
COMMUNICATIONS
By purchasing, applying, or booking, you consent to receive transactional communications related to your order, appointment, application, payment, or service.
Marketing communications may be discontinued using the unsubscribe option provided. Transactional communications necessary to deliver a purchased service may continue.
THIRD-PARTY LINKS AND SERVICES
The website may contain links to third-party websites, scheduling systems, social-media platforms, payment processors, or resources.
The Company does not control and is not responsible for the availability, accuracy, security, content, or practices of third-party services.
NO GUARANTEES
The Company does not guarantee auditions, casting, team placement, scholarships, representation, employment, competition scores, admissions, income, social-media growth, or any other specific result.
Success depends on many factors outside the Company’s control, including talent, preparation, training, health, timing, market conditions, selection decisions, and client implementation.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, participation in services, reliance on recommendations, third-party platforms, or inability to access materials.
To the fullest extent permitted by law, the Company’s total liability relating to a particular purchase will not exceed the amount paid to the Company for that purchase.
Nothing in these Terms excludes liability that cannot legally be limited or excluded.
INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold harmless Timeout Entertainment LLC, Sarah Schneeweis, Team Sarah Schnee, and their contractors from claims, losses, liabilities, or expenses arising from your unlawful conduct, violation of these Terms, infringement of another person’s rights, or unauthorized submission or use of materials.
EVENTS OUTSIDE OUR CONTROL
The Company is not responsible for delays or failure caused by events reasonably outside its control, including illness, emergencies, internet or platform outages, natural disasters, government action, or other force-majeure events.
When possible, the Company will communicate delays and provide a reasonable alternative.
GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Before initiating formal proceedings, the parties agree to make a good-faith effort to resolve disputes through written communication.
SEVERABILITY AND WAIVER
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Failure to enforce any provision does not waive the right to enforce it later.
CHANGES TO THESE TERMS
The Company may update these Terms periodically. Updated Terms will be posted on this page with a revised effective date.
Terms in effect at the time of purchase generally govern that purchase unless a change is required by law or agreed to in writing.
CONTACT
Questions about these Terms may be sent to:
Timeout Entertainment LLC
Operating as Sarah Schnee and SarahSchnee.com
Email: hello@sarahschnee.com